As business owner I believe customer service is the most important part of the business when it comes to a very competitive industry like merchant service that 2checkout is in. I contacted 2checkout trying to setup my merchant account. Unlike other merchant providers...Read more
Terrible customer service & constant mess ups when it comes to account maintenance and processing. I cannot describe how frustrating it was, I lost money as they mistakenly cancelled a transaction for some ridiculous reason, without even verifying first. Then left it...Read more
AWFUL support service. Took me a week and 10 (!) emails to even get answers to an inquiry on API integration - which went around in circles because the customer support simply would not answer my questions and didn't even seem to understand how to read them. In...Read more
2Checkout Policy Review
2co has a list or prohibited items, my products doesnt fall in their prohibited list.. Suddenly i got an email rejecting my products ,why? Answer: "unsupported" ,really?! Dafuq? Explain why it is ""unsupported"", Nope .... "unsupported" "compliance team" "unsupported" .. Very disappointing!
This is how we have been robbed by 2Checkout in the pretext of global payment: Transaction ID: 105412472144 Payment done by customer in INR: 75500/- Payment converted in USD: 1150.65/- (Payment is less, as very high conversion rate is applied which 2CheckOut says...Read more
I was 2checkout.com seller and everything was going great until they suspended my account without prior warning and held $245 of my money. I have family to take care of and 3 year old daughter, however these people can do whatever they like and put other people lives...Read more
When I attempted to pay with my Canadian MasterCard, 2CO refused to process it. A notice said they only process US currency! Yet, it is obvious Canadian currency is converted to US by the company's bank. Never has my card been refused. It occurred to me 2CO now has my...Read more
DO NOT make the mistake of signing up with 2checkout, unless you want to suffer like me! I consider myself a typical internet marketer selling my own digital creations such as ebooks, templates, etc. I have been in business with this company as a vendor for the past 5...Read more
I had the misfortune of dealing with 2checkout customer service. What an awful experience. I can't imagine how anyone does business with them. If you have the misfortune to do business with them, please do not sit on your complaint. Post it here. I had the misfortune...Read more
This company has terrible customer service. Their employees appear to be untrained and spiteful. You must beware, if you do business with 2checkout they will get the best of you. Terrible communication skills. No willingness to listen. This company has terrible...Read more
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